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We will refund your money if you contact us within 24 hours from purchasing the item.
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Yes, we do. If you purchased a product and found some error in the renders or description, we'll try to fix the problem as soon as possible. If we cannot correct the error, we will cancel your order and you will get your money back within 24 hours from downloading the item. Read more conditions here
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We use the Paypal, Skrill.com (Moneybookers) and Webmoney systems. We accept payments via VISA, MasterCard, Paypal, WMZ etc.
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Immediately! You can download all your purchased items on the Downloads section.
Our Support Dept. works 7 days a week, 24 hours a day. Support tickets are generally responded to within 7 hours; however, it may take more time to process tickets in complicated cases.
If I'm buying 3D Models on 3DExport and I need the 3D model in a different format, what should I do?